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About Us

Frequently Asked Questions

The Richard D. Haines Medical Library serves the clinical programs and meets the educational and research needs of the Central Texas region of Baylor Scott & White Healthcare. We also welcome patrons unaffiliated with Baylor Scott & White Healthcare to use the library's resources on-site during regular business hours. If you have additional questions about the library that are not answered here, please contact us by phone 254-724-2228  or email


Nearly all of the electronic resources of the Richard D. Haines Medical Library are accessible to authorized users off-campus through OpenAthens, our user authentication service.
If you are off-campus, you can search the library website, but once you try to access a database, electronic journal article, or e-book, you will be prompted to authenticate. The box below will appear. Choose the first option, "Baylor Scott and White" and then enter your Baylor Scott and White login information.
Your login information to authenticate through OpenAthens is the same as your BSWHealth login information. To learn more about OpenAthens, please visit our Remote Access Research Guide
Patrons may fill out a research request form or contact one of our medical librarians for research help pertaining to patient care, unit projects, or general research.


Medical librarians will conduct a literature search for doctors, nurses, and other healthcare personnel at BSWH. Once a topic is submitted, patrons will receive a response within 48 business hours. You will receive a list of relevant article abstracts, books, or websites to review. If you wish to receive a copy of the full-text of a particular article or book, please let us know. We will email you a copy of the relevant article or detail how to access the desired book electronically or physially at our library or through our Interlibrary Loan. Please remember that the more detail you submit about your research, the better we will be able to help you.


Medical Librarians

Carole Gruhn: 254-724-6389

Amberlyn Phillips: 254-724-6495

Jeff Swindoll: 254-724-2374

For more information about our services, please see our Research Help tab under the Services guide.

The library has three rooms available for reservation: one ten person computer lab and two study rooms that will hold up to six people each. Please see our  Room Reservation page for additional information.


To inquire about availability and the schedule a reservation, please email or call 254-724-2228.
Patrons may print black and white copies for free from our computer kiosks. It is not possible to print directly from your laptop to the library printers.


Copying and faxing services are also available to our patrons at no cost. We have two copy machines, one is located in room 319 and the other is in the back of the library near the second kiosk. Please note that color printing is not available.
Authorized patrons can borrow up to ten circulating items at a time. Books maybe checked out for up to two weeks, and journals may be checked out for up to three days. E-books and e-journals can be downloaded or read online from our library website.


Please call or email us if you need to renew an item.
If our library does not own the item you need, you may submit an interlibrary loan (ILL) request. Through the ILL system, the Richard D. Haines Medical Library borrows items from other institutions on behalf of its authorized patrons. This service is free for the patron. To make an ILL request, you will need to first register with Clio, our ILL system.


When sending in an ILL request, please include as much information as possible (title, author, publication date, edition, etc.). This will ensure the library staff locates the correct item.


Most ILL requests for journal articles can be filled electronically within two business days, but physical books may take up to two weeks to arrive. Please note that items delivered through ILL are borrowed at the discretion of the lending library, which determines how long materials may be borrowed (typically between two and six weeks). For more information about interlibrary loan, please see our Interlibrary Loan tab under the Services guide.
All patrons of the library may access the internet through the BCMT-Guest network with the password: Temple@!iver0523
While the Richard D. Haines Medical Library does not have its own app, several databases to which the library subscribes have developed a mobile app to provide easy access to their content. For a list of these databases as well as specific instructions for downloading and installing their associated apps, please consult our Mobile Applications guide.
Yes, patrons are welcome to bring their lunch or snack into the library. We only ask that you clean up after yourself and take extra care with drinks around the computers. The library also has a small dining area with a self-serve coffee bar and Keurig machine. We sell a variety of coffee for $1 each.

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Doctors, residents, fellows, nurses, and medical students can access the library 24 hours a day, 365 days a year. If your badge does not allow access, but you fall into one of the categories above, please contact security at 254.724.2344 for assistance.


If you want to check out an item after hours, take the card located in the back of the desired book and print your name and phone number on it. Then leave the card on the circulation desk.