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FAQs

Common questions

Can I access library resources from off campus?

Nearly all of the library's electronic resources may be accessed from off campus. The Baylor Scott & White Medical Libraries uses Open Athens as a single sign on solution. All authorized users will be routed through OpenAthens to the authentication system of their institution. (Cyberark). Please note, while it is no longer necessary to login for off-campus access prior to searching for resources, it is recommended.

How do I request a resources the library does not own?

Resources that are currently not available in the Baylor Scott & White Medical Libraries collection can be requested through the Library's Interlibrary Loan Service, Clio.

New users will need to create an account. 

Interlibrary Loan Hours and Holiday Closures

The Interlibrary Loan Department staff are available during the library's regular open hours.

All requests will be processed during these hours. If you need assistance outside of these hours, you may email the Interlibrary Loan Department at Medicallibrary@bswhealth.org

All services, including interlibrary loan, are suspended for all library closures, including holidays. Interlibrary loan and all other services resume when the library reopens. Allow 24 hours for request fulfillment during the week, and 72 hours on weekends and holidays.

To request purchase of a resource please email your request to medicallibrary@bswhealth.org

How do I request a Literature Search or a Systematic Review?

Patrons may fill out a Research Request online or contact the Reference Librarians.

Jeff Swindoll 254-724-2374  Jeff.swindoll@bswhealth.org

Carole Gruhn 254-724-6389  Carole.Gruhn@bswhealth.org

Amberlyn Phillips 254-724-6495 Amberlyn.Phillips@bswhealth.org

Eva Osborn Eva.Osborn@bswhealth.org

Sudha Ramakrishnan Sudha.Ramakrishnan@bswhealth.org

 

 

How do I schedule an appointment with a librarian?

Patrons interested in scheduling an appointment with a librarian may do so by filling out this form: Class/Meeting.

Room Reservations

Richard D. Hanes Medical Library (Central Texas Region)

Study rooms are available for reservation. Please email Medicallibrary@bswhealth.org or call 254-724-2228

A computer lab is also available for group reservations Medicallibrary@bswhealth.org or call 254-724-2228

Notary Services

The Central Texas Region has notary Services are available for free during business hours or schedule an appointment 

WIFI Access

The Baylor Scott & White Health hospitals provide WIFI access for staff and guests via 3 available networks:

  • BSWHCorporate, and BSWHBYOD are intended for employees of BSWH through authentication with their BSWH network ids and passwords.
  • BSWHGuest is intended for patients and visitors without login credentials.

NOTE: Access to the Baylor Scott & White Health Medical Libraries' online resources are only available via the BSWHCorporate network. Users connected to the BSWHBYOD and BSWHGuest wifi networks will NOT be able to access the library's eResources.

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